• Carrying out observations and what to do if an observation point does not exist as noted on the floorplan in the Vantage Space mobile app

  Due to the simplicity of the iPad app, the process of conducting tours and inputting observations is a breeze! After signing into the iPad app, your floor plan will be displayed featuring all the workspaces that have been set up and assigned to the observer's account. Simply select the yellow circles that represent a workspace that needs to be observed. When the observer selects each one, options for describing the status appear.  Selecting occupied will take you further in the observation prFew readers

• What do each of the status options mean?

  Terms used when recording observations during a space utilisation study. Use this guide to choose the correct status for each workspace. Note that different organisations can have different criteria for any given status - study managers and observers should discuss what each status should be used for and which ones should be used before the study starts. Status definitions Occupied — People are present in the workspace. Signs of life — No people are present, but there is evidenceFew readers

• What do I do if an observation cannot be carried out?

  For whatever the reason or circumstance, sometimes one cannot complete an observation. For example, the observation point is inaccessible for some reason. It is possible to amend the results. However, you must make sure that the observer can manually collect data. Then contact us at the earliest time of convenience to you or the observers so we can input the data for you.Few readers

• FAQ: In the situation where I cannot observe the number of people or technologies used in a private meeting room, how can I record it?

  Different companies do different things. Some can mark it as “unobservable”. Some ask people to hang their badges outside, so the badges can be counted. (Management sends a memo first.) Some just open the door, count, and close the door. Saying nothing. (Management sends a memo first, so people understand.)Few readers

• FAQ: What should I do if the app says "Timezone mismatch"?

  This error message will appear if your iPad is set to use a different timezone than the timezone for the study. To make sure that the times and dates of observations are correct, your iPad must use the same timezone as the timezone that the manager has set for the workplace study. Check the settings for your iPad. If your iPad is using the correct timezone for your location, contact the survey manager. If necessary, they can change the timezone of the study.Few readers

• FAQ: How many workspaces per hour can be observed using Vantage Space?

  Vantage Space users record data for occupancy and activities and the use of technologies at a rate of 10 workspaces per minute on average - or a rate of 600 workspaces per hour (with the latest version of the app).️ When recording observation data for occupancy only, this number increases to an average of 810 workspaces per hour! For bigger studies and/or first time observers, add some extra time for them to walk across multiple floors, deal with closed offices, and for getting useFew readers

• When do I select "Finish Tour" in the mobile app?

  One tour includes all your observation points across all floors and buildings allocated for that time. The locations of observation points can vary widely by assignment. Variations include having all observation points one floor of one building, observation points on many floors in one building, observations points on many floors and in many buildings, and so on. Be sure to familiarize yourself with your tour and which floors and buildings it covers. Always record observations for the allFew readers