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App & Device Requirements
Find out what the device requirements are for our cross platform data collection app!
What are the device requirements for running the Vantage Space mobile app?
Any iPhone, iPad, Android tablet or Android phone from the last 2-3 years can be used. Always ensure it has the most recent OS update. Wifi or 3G is required in order to log in and sync the study details, as well as for the observation data to be uploaded after collection. An active connection is not required while collecting observations, as they will be sent as soon as one is available. The app syncs every 10 minutes with an active network connection. For iOS (iPhone and iPad), click the l
What are the system requirements for Vantage Space?
Vantage Space on the web: Chrome (Latest version*) Firefox (Latest version*) Safari 9 and later Internet Explorer 10 and later If you find that you are using an outdated browser, you can upgrade it here. If you find issues in any of our supported browsers, please let us know. Due to their 6-week release cycles, we can only support the latest versions of Chrome and Firefox. Vantage Space for iOS / iPadOS: Requires the l
FAQ: Do observers need to use the same device every day?
No. Any observer can log into any mobile/tablet device which has the Vantage Space app installed to complete scheduled tours.
FAQ: I downloaded the app but it crashed. Maybe it needs an update?
We advise that all users keep their devices up-to-date with the most recent version from Apple/Google. This should fix the problem. You can find which version you are running in the settings menu of the app. Go to: General —About —Version