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Can I test my study before it goes live?
For testing a study we have built a feature called Preview Mode to be used before the study starts. You can train your observers, check on missed workspaces, make sure tour timing is right, and observers can practice tours a day or two before so they know their routes and how to use the app properly. Just set up your study with the intended start and end date (no need to set the start date earlier). No payment is necessary, once you complete Steps 1-5 in Study Setup, you can log in to y
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FAQ: How can I re-assign workspaces to a new or existing team member to my ongoing, live study?
Note: You will first need to invite a new team member using the "Manage Team" option on the left hand side of the web app. Enter their email address and they will be sent a confirmation email accept the invitation. Option 1: You can also re-assign every workspace to someone else on the "Setup -Workspaces" section. (See the re-assign icon on the far right.) Option 2: To re-assign the workspaces to a new observer: 1- Go to your surve
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When do I select "Finish Tour" in the mobile app?
One tour includes all your observation points across all floors and buildings allocated for that time. The locations of observation points can vary widely by assignment. Variations include having all observation points one floor of one building, observation points on many floors in one building, observations points on many floors and in many buildings, and so on. Be sure to familiarize yourself with your tour and which floors and buildings it covers. Always record observations for the all
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